Sri Astuti Nasir (1), M. Ikhwan Maulana Haeruddin (2), Tenri Sayu Puspitaningsih Dipoatmodjo (3), Widhi Nugraha Sumiharja Darmawinata (4), Ridfan Rifaldy Abadi (5)
Unstructured human resource management (HRM) remains one of the major challenges limiting the development of Micro, Small, and Medium Enterprises (MSMEs), including those in Balleanging Village, Ujung Loe District, Bulukumba Regency. Most MSMEs have yet to establish standard operating procedures (SOPs), clearly defined job responsibilities, or simple mechanisms for evaluating employee performance. This community service program aimed to strengthen HRM practices through the standardization of work processes and the improvement of work systems within MSMEs. The program adopted the Participatory Action Learning (PAL) approach, which involved a series of activities, including needs assessment, socialization, training, mentoring, implementation, and evaluation. A total of 34 MSME owners participated as program partners. The results indicate that participants gained a better understanding of the importance of effective HRM and were able to develop and begin implementing SOPs, clearer job descriptions, and more structured work systems tailored to the characteristics of their businesses. The program also contributed to improving workflow consistency, coordination among workers, and the readiness of MSMEs to support sustainable business development. These findings suggest that strengthening HRM through work process standardization and systematic work organization is an effective strategy for enhancing organizational capacity and improving the productivity of MSMEs.
Anjani, K. T., & Hidayat, A. (2024). Strategi pengembangan penguatan manajemen SDM & organisasi. Journal of Social and Economics Research, 6(1), 351–357. https://doi.org/10.54783/jser.v6i1.347
Barima, H. (2025). Peningkatan kapasitas SDM UMKM Purbalingga melalui penguatan kompetensi dan digitalisasi berbasis kearifan lokal. ABDI MAKARTI, 4(2), 137–142. https://doi.org/10.52353/abdimakarti.v4i2.900
Colia, R. S., Nastiti, H., Astuti, M., & Fadila, A. (2025). Meningkatkan skalabilitas UMKM tradisional: Sinergi standarisasi operasional (SOP), optimalisasi media sosial, dan manajemen SDM untuk akselerasi kinerja bisnis “Gelek Jadul.” Madaniya, 6(4), 3254–3267. https://doi.org/10.53696/27214834.1573
Febrianti, R. A., Yasinta, S. L., & Nugroho, T. T. (2025). Analisis peran manajemen sumber daya manusia dalam meningkatkan produktivitas kerja di PT Lamong Energi Indonesia. Journal Actual Organization of Economic, 6(2), 151–159. https://doi.org/10.65212/jago-e.v6i02.175
Fonataba, Y., Hombore, E., Nathan, I. A., & Konorop, S. Y. (2024). Penguatan kapasitas manajemen sumber daya manusia untuk peningkatan kinerja masyarakat di lingkungan kampung. Jurnal Pengabdian Masyarakat dan Riset Pendidikan, 3(2), 76–86. https://doi.org/10.31004/jerkin.v3i2.373
Kusumah, A. I. (2025). Manajemen sumber daya manusia: Peran SDM perusahaan dan kompetensi strategis di industri 4.0. YPAD Penerbit. https://journal.yayasanpad.org/index.php/ypadbook/article/view/390
M.M, B. B., M.M, M. K., M.M, N. Y., S. Sos, M.M, H. F., Nurulaida, R., & Safitri, E. D. (2025). Digital human resources supply chain untuk standarisasi kompetensi SDM industri kreatif Kota Tasikmalaya. CV Eureka Media Aksara.
Nasir, S. A. (2026). Social inclusion and informal recruitment in women-led microenterprises: A case study from South Sulawesi, Indonesia. PROIROFONIC, 1(1), 354–366.
Pasaribu, T. T., Adila, A. P., Azis, A. D., Annisaa, R. H., Ramadhan, R. F., & Darma, B. (2026). Peningkatan kinerja usaha industri retail melalui pendampingan manajemen sumber daya manusia berbasis pembagian tugas dan SOP kerja: Pengabdian. Jurnal Pengabdian Masyarakat dan Riset Pendidikan, 4(4), 27376–27380. https://doi.org/10.31004/jerkin.v4i4.6636
Permono, A. R., Ansari, A., Narolita, M., Muhiban, A., & Burhan, A. R. (2026). Pendampingan pemetaan kompetensi karyawan UMKM berbasis matriks kompetensi. Mejuajua: Jurnal Pengabdian pada Masyarakat, 5(3), 622–627. https://doi.org/10.52622/mejuajuajabdimas.v5i3.353
Perwira, I., Hernita, H., Suardi, S., Sose, A. T., & Azizurrohman, M. (2025). Green human resource management, employee behavior, and organizational innovation: A multi-theoretic pathway to sustainable competitiveness. Journal of Environmental Science and Sustainable Development, 8(2), 387–401. https://doi.org/10.7454/jessd.v8i2.1332
Pringgabayu, D., Waruwu, F., & Wirakanda, G. G. (2019). Penguatan kinerja SDM melalui manajemen perubahan dan penataan organisasi (Studi di Unit Kementerian Republik Indonesia). DeReMa (Development Research of Management): Jurnal Manajemen, 14(2), 223–238. https://doi.org/10.19166/derema.v14i2.1490
Samiun, S., Amirullah, A. F. K., Wijaya, I. K. K., & Bahari, A. O. (2025). Penguatan kapasitas manajemen SDM pelaku UMKM dalam meningkatkan produktivitas usaha di Desa Pelambik. Jurnal Penelitian Terapan dan Inovasi, 1(2). https://ojs.ninetyjournal.com/index.php/JPTI/article/view/425
Setyawan, M., & Basuki, A. (2025). Penguatan sumber daya manusia dan penetapan standar operasional prosedur UMKM. Jurnal Pelayanan dan Pengabdian Masyarakat (Pamas), 9(1), 84–92. https://doi.org/10.52643/pamas.v9i1.3521
Situmeang, G. L., Yuliani, M., Wibowo, R. A. P. R., Aisyah, S., Hamsinah, & Taryo, T. (2026). Pelatihan optimalisasi pengelolaan SDM di era digital pada UMKM pesisir. Jurnal Abdi Masyarakat Humanis, 7(2), 88–97. https://doi.org/10.32493/jamh.v7i2.58750