1.
Azis Muthalib D, Juharsah J, Suleman NR, Naim I, Masse A. THE EFFECT OF SERVICE FAILURE AND SERVICE RECOVERY ON CUSTOMER SATISFACTION AT BANK SULTRA MAIN BRANCH KENDARI. ecotechnopreneur [Internet]. 2025 Mar. 30 [cited 2026 Jun. 28];4(01):18-27. Available from: https://azramedia-indonesia.azramediaindonesia.com/index.php/ecotechnopreneur/article/view/1452