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Azis Muthalib D, Juharsah J, Suleman NR, Naim I, Masse A. THE EFFECT OF SERVICE FAILURE AND SERVICE RECOVERY ON CUSTOMER SATISFACTION AT BANK SULTRA MAIN BRANCH KENDARI. ecotechnopreneur [Internet]. 2025 Mar. 30 [cited 2026 Aug. 13];4(01):18-27. Available from: https://azramedia-indonesia.azramediaindonesia.com/index.php/ecotechnopreneur/article/view/1452