AGUSTYAWATI, Dwi; HASNI, Hasni; DAHOLU, Ahmad; PARDANA, Deki. PENGARUH SERVICE QUALITY, CUSTOMER SATISFACTION, COMMITMENT, SWITCHING COST, TERHADAP CUSTOMER LOYALTY PADA HYPERMART LIPPO PLAZA BUTON KOTA BAUBAU. Jurnal Multidisipliner Kapalamada, [S. l.], v. 1, n. 01, p. 86–96, 2022. DOI: 10.62668/kapalamada.v1i01.85. Disponível em: https://azramedia-indonesia.azramediaindonesia.com/index.php/Kapalamada/article/view/85. Acesso em: 8 jun. 2026.